Privacy Policy

This Privacy Policy applies to personal information processed by Tollbeam in connection with the Service, including information collected through our website, hosted dashboard, developer tools, support interactions, and operational systems.

This Privacy Policy does not apply to third-party websites, wallets, blockchain networks, bundlers, paymasters, or other services that integrate with Tollbeam but are operated independently.

We collect information you provide directly to us, information generated through your use of the Service, and information from connected systems or third parties where necessary to operate the Service.

We use personal information to provide, maintain, secure, and improve the Service. This includes authenticating accounts, processing requests, operating routing and reporting features, responding to support requests, detecting abuse, and communicating with you about the Service.

We may also use information to analyze usage trends, troubleshoot issues, enforce agreements and policies, comply with legal obligations, and send product, billing, security, or policy notices. Where required by law, we will obtain consent before sending certain marketing communications.

Where applicable data protection law requires a legal basis, Tollbeam generally processes personal information because it is necessary to perform our contract with you, because we have legitimate interests in operating and securing the Service, because processing is required to comply with law, or because you have provided consent.

If we rely on consent, you may withdraw that consent at any time, although this will not affect the lawfulness of processing that occurred before withdrawal.

We may share personal information with service providers, infrastructure vendors, professional advisers, payment processors, analytics providers, and security partners who help us operate the Service.

We may also disclose information where required by law, to respond to lawful requests, to protect rights and safety, in connection with a merger or corporate transaction, or with your direction or consent.

We retain personal information for as long as reasonably necessary to provide the Service, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the sensitivity of the record.

We use administrative, technical, and physical safeguards designed to protect personal information. No system is perfectly secure, and we cannot guarantee that unauthorized access, disclosure, or loss will never occur.

Tollbeam and its service providers may process information in multiple jurisdictions. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other lawful transfer mechanisms.

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, to object to certain processing, or to request portability. You may also have the right to appeal a decision related to a privacy request.

You can update certain account information directly in the dashboard. You can also opt out of non-essential marketing communications by using the unsubscribe link in the message or adjusting your preferences where available.

To exercise privacy rights, please use the support or contact channels made available by Tollbeam. We may need to verify your identity before completing a request.

The Service is intended for business and developer use and is not directed to children. Tollbeam does not knowingly collect personal information from children in violation of applicable law.

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the last updated date. Continued use of the Service after the effective date of the revised Policy means you acknowledge the updated Policy.